Design for Emotion to Increase User Engagement by Miklos Philips

<p>medium bookmark / Raindrop.io | Designing for customer delight can lead to competitive advantage and growth. “Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.” ― Donald A. Norman, The Design of Everyday Things The reward for companies that connect with customers’ emotions […]</p>

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medium bookmark / Raindrop.io |

Designing for customer delight can lead to competitive advantage and growth.

“Design is really an act of communication, which means having a deep understanding of the ...

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