Friction in User Experience Design can be good or bad. In fintech, friction can make or break a good experience or app. Using friction in your fintech is an opportunity to build trust with your users, prevent users making grave mistakes, and give users confidence.

Design Systems are great, aren’t they? They solve all of our problems with consistency, speed of implementation, and overall business agility. We can now drag and drop our beautiful, well-documented lego bricks and create new screens, new features, and new ways for our company to grow.

While Design Thinking gets all the attention, it is not the same as (Digital) Product Design. In How I Stopped Worrying and Learned to Love Design Thinking, I wrote about how I learned to value design thinking and in Five Habits of Design Thinking I explain how you can build the skill of design thinking. But I’ve noticed my students tend to […]

When we think too much about the actions we need to perform—what should come naturally to us—our mind can trip us up.

Bad UI design can kill UX, but not always. Here are some examples of when bad UI design works and when it doesn’t.

Welcome to the mindblowing test for designers!
Are you ready to unravel the truth? 🔮

Count down your answers and let me know what you got down in the comments section! I hope this will bring a little joy and some cute smiles on your faces!

Want to get on the same page as your users? Then you need to have their mental models down. This post looks at the best tips and examples to get you started

We all need to get past the initial learning curve with any new product. But what can designers do to make their own product easy to learn? Read on to find out!

We are living in a world where 2.5 quintillion bytes of data gets created every day. This amount is doubling nearly every 40 months. Nihar Satapathy even calls data the currency of the future.