3 tried and tested activity templates, including tips on why/when to use them, and also how to tailor them for remote collaboration.

If you’re familiar with Humane by Design and Laws of UX, then the name Yablonski surely rings a bell.

I like explicitly stating that there is no wrong or right answer, and that they are very welcome to be brutally honest throughout this whole interview. Participants preoccupied by being nice and not hurting the interviewer’s feelings will skew your research.