Documenting is designing: How documentation drives better design outcomes
It was the early stages of a new design project, and I was working on a task flow diagram when a colleague asked me about it. “You’re doing that now? I normally wait until the end of the project.”
4 Common UX Writing Mistakes that Ruin Customer Experience
UX writing might be the reason your product is failing. Here are 4 common UX writing mistakes that ruin customer experience.
Go beyond your design systems to delight!
Design Systems are great, aren’t they? They solve all of our problems with consistency, speed of implementation, and overall business agility. We can now drag and drop our beautiful, well-documented lego bricks and create new screens, new features, and new ways for our company to grow.
Design’s Unsexy Middle Bits
While Design Thinking gets all the attention, it is not the same as (Digital) Product Design. In How I Stopped Worrying and Learned to Love Design Thinking, I wrote about how I learned to value design thinking and in Five Habits of Design Thinking I explain how you can build the skill of design thinking. But I’ve noticed my students tend to […]
