7 things you need to know about designing a chat bot

<p>medium bookmark / Raindrop.io | UX @ Booking.com / Product Designer & Thinker / @jamesbtlr At Booking.com, we’ve put a lot of work into improving how guests and properties communicate through our products. Guests have been able to directly contact a few select properties through our platform for some time. But with over a million […]</p>

Breakdown

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