How To Design Effective Conversational AI Experiences

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smashingmagazine.com

How To Design Effective Conversational AI Experiences

Learn how to design effective conversational AI experiences with this comprehensive guide by Yinjian Huang.

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Smashing Magazine

Author Yinjian Huang — Smashing Magazine

Magazine on CSS, JavaScript, front-end, accessibility, UX and design. For developers, designers and front-end engineers.

https://smashingmagazine.com

Smashing Magazine

AI — Smashing Magazine

Magazine on CSS, JavaScript, front-end, accessibility, UX and design. For developers, designers and front-end engineers.

https://smashingmagazine.com

www.damianospina.com

PDF publication on Trippas 2018 Informing.

https://damianospina.com

pure.strath.ac.uk

Publication on conceptualizing agent-human interactions during conversational search process.

https://ac.uk

jakobnielsenphd.substack.com

The Articulation Barrier: Prompt-Driven AI UX Hurts Usability

Generative AI systems like ChatGPT use prose prompts for intent-based outcomes, requiring users to be articulate in writing prose, which is a challenge for half of the population in rich countries. Permalink for this article: https://www.uxtigers.com/post/ai-articulation-barrier

https://substack.com

Breakdown

This guide explores the three phases of conversational AI search - query formulation, results exploration, and query reformulation. It outlines strategies for AI agents to overcome communication barriers, personalize experiences, and adapt to evolving user intent, providing practical tactics and examples for developing effective conversational interfaces.

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