<p>Salesforce UX &mdash; Medium | Greg Bennett Leveraging linguistics to design conversation with personality To design a bot means to design conversation. Bots are having more and more conversations with humans online. And at a quick glance, it may seem straightforward to design a conversation for one. It’s easy to think that because we can [&hellip;]</p>

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Salesforce UX — Medium | Greg Bennett

Leveraging linguistics to design conversation with personality

To design a bot means to design conversa...