<p>Microsoft Design &#8211; Medium | Cheryl Platz An improv-inspired framework for better customer understanding and better product design User experience designers are most likely to thrive when we can tell our customers’ stories compellingly. We are constantly defending the importance of costly features and investments by connecting our stakeholders to the real impact those changes would [&hellip;]</p>

Breakdown

Microsoft Design – Medium | Cheryl Platz

An improv-inspired framework for better customer understanding and better product design

User experience designers are most likely to thrive when we can tell our customers’ stories compellingly. We are constantly defending the importance of costly features and investments ...