Rethinking the Tri-Rail UX (Case Study) A few weeks ago I set about researching the user experience …

<p>medium bookmark / Raindrop.io | Photo by @trirail RESEARCH Even in my initial research, it was clear that a holistic approach was needed to understand the user experience: it went way beyond the Tri-Rail web presence. For instance, while standing on the platform one morning, I observed rain drenching the only available bench, installed just inches […]</p>

Breakdown

medium bookmark / Raindrop.io |

Photo by @trirail

RESEARCH

Even in my initial research, it ...

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