The cult of conversational design and why forms aren’t dead yet – Inside Intercom

<p>medium bookmark / Raindrop.io | 2016 was the year of the conversational interface. Everywhere we looked, conversational UIs were breaking out of messaging apps and into the products we use every day, from shoe shopping to cosmetics and everything in between. Many of these were successful, but many others were not. Conversational UIs might mirror […]</p>

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medium bookmark / Raindrop.io |

2016 was the year of the conversational interface.

Everywhere we looked, conversational UIs were breaking out of messagin...

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